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Fourth Quarter Patient Survey Results Are In!

Peninsula Radiation - Monday, January 11, 2016

Our Fourth Quarter 2015 Patient Satisfaction Surveys are in!  We’re excited to share that our patients gave us an overall score of 4.87 out of five!

 

Patients were asked to rate us on factors such as being welcomed warmly by our front office staff, waiting 15 minutes or less to see the doctor, and feeling that the physician listened to all concerns and answered all questions thoroughly. We received perfect scores in many categories; perhaps most telling is the fact that we received a 5.0 from all respondents on the question “Overall, I was satisfied with the care that I received and feel that the team lived up to their mission of HOPE.”

All patients responded “Yes” when asked if they would refer a family member to our practice.

When asked “What do we do well?” our patients responded with comments such as, “Everything! Everyone is friendly, kind, courteous.” Another patient said, “All aspects seemed to be covered very well. I have no complaints whatsoever.”

One patient added, “Thank you for everything you have done for me. Your staff is great. You made a hard time a little better.”

We are honored to have received these great scores and comments. Every member of our team is dedicated to providing not only the best clinical care available, but the best customer service as well. Thank you to all of our patients who participated!


At Peninsula Radiation Oncology Center, we know that cancer patients are best served by being treated in close proximity to a support network of family and friends. We offer patients in Southeast Alaska the ability to receive state-of-the-art radiation therapy without the burden of traveling great distances away from home.The information presented on this website is provided to allow our patients to gain more knowledge about our center, our staff, and our services.